As you might remember, I helped publish a book last year, How To Complain For Fun and Profit, which was written by my former boss and good friend Bruce Silverman. Tonight it will be featured as part of a segment on ABC's 20/20. It's pretty cool to have an idea, execute it and then see it featured on national television. If you have the time, tune in to 20/20 tonight.
Here's what the folks at .
Congrats to Bruce for being famous. And a big thanks to both and who helped bring this to life.