si se usa la técnica adecuada I am not exactly sure what that means, but it's an article about our book on how to write complaint letters that was published on the website of a large radio station in Chile.That's way south of here. While I have never published a book before, I am amazed what kind reception we have gotten with this one. I am arranging interviews with radio stations, websites and TV shows from all over the continent. Tomorrow morning, Bruce will be interviewed by the Kevin and Trudie show in Montreal. According to Wikipedia, Trudie is Montreal's number one radio reporter for hard hitting news. And Montreal is way north of here.